All the prices shown on our website are VAT included. The client will have to pay VAT and custom duties, based on the rates foreseen by the country of destination, only if the product is shipped to a non-EU country. Such sums are not included in the price shown on our website and it is not possible for us to calculate them in advance.
You can choose one of the following methods: Visa, Mastercard, American Express or Bank Transfer. All orders will be shipped only once the amount is credited on our bank account, this means that if you choose to pay by bank transfer it will usually take 1 to 2 days before the payment will show on our account.
All deliveries are insured for an amount equal to the selling price.
Shipping costs vary based on the country of destination: Shipping to Italy: 35€ Shipping to a EU country: 50€ Shipping to a non-EU country: 60€
The order will be delivered to the address you stated on our website (home address or office).
You can check the status of the shipment using the tracking code provided by the carrier which will be sent to you per e-mail upon shipment of the order.
The watch will be shipped 1/2 days after we receive the order.
All deliveries are express (DHL or FEDEX) and delivery times vary depending on the country of destination:
24 to 48 hours if shipped to a Eu country,
48 to 72 hours if shipped to a non-EU country.
You have a deadline of 14 days to return the watch from the moment you receive it.
In order to return the watch you need to send an email to firstname.lastname@example.org which you express your will to return it. We will get back to you within 24h with all the details needed to start this procedure.
No justification is needed to be able to return the watch. However, if the item is returned for reasons we are not responsible for, delivery and insurance costs will be at your charge.
You can send us an email to email@example.com attaching a photo or a video in order to show that the watch does not respect the description found on the website. In that case, if you decide to return it, delivery and insurance costs will be completely at our charge.
Once we receive the returned watch, our specialised lab staff will thoroughly check the watch, which needs to be in the exact same conditions as it was upon delivery. If we accept the return, you will be refunded within max. 5 working days for the whole amount you originally paid.
All our watches come with a Certificate that guarantee its legal origin, its authenticity and its proper functioning.
We even offer a 12-month warranty which covers the proper functioning of the watch and all malfunctioning that was not caused by the owner’s misuse.
The warranty does not cover aesthetic damages.
All repairs will be carried out by our professional Technicians in our local laboratories.
For instance, a post-sale intervent on the movement carried out by not authorized watchmakers cannot be return to us. We will take in consideration to evaluate only specific cases. Consequently, our Certificate will not be considered valid anymore.
In order to state the proper functioning of the watch you need to consider the fact that running accuracy can vary depending on how old the watch is. We would like to remind you that Mechanical Watches are typically not as accurate as quartz watches, and they require periodic cleaning and calibration by a skilled watchmaker. The warranty does not cover any damage caused by water, unless differently specified.